IJLO Home

Privacy Policy

This privacy notice tells you about the information we collect from you when you submit an enquiry to us via our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights, you have over your data.

Who are we?

We are IJLO Ltd. a company registered in England and Wales under the number 10980184. Our registered address is 80 Parade Gardens, London, E4 8DF.  You can contact us by post at the above address, by email at hello@ijlo.co.uk or by telephone on +44 20 7097 1513.

 

We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.

What Does This Policy Cover?

This Privacy Policy applies to visitors, employees, customers, prospective customers and suppliers use of Our Website.

 

What personal data do we collect?

If you register on this site, you will be asked to provide certain information about yourself (such as your name, address, email address and telephone number, login details such as user name and password). We only ask that this information is provided should you want to use a service, make an enquiry or speak to us about Our products or services. We only collect the minimum data required to carry out your enquiry.

We may also automatically collect some technical data such as your Internet Protocol (IP) address, your login information, browser type and information to understand how visitors interact with websites by collecting and reporting information anonymously. This is necessary for Us to allow you to use Our Website.

Our Website uses cookies, which are small files placed on your internet browser when you visit Our Website. We use cookies in order to offer you a more tailored experience in the future, by understanding and remembering your particular browsing preferences. Detailed information on the cookies we use and the purposes for which we use them can be found in our Cookie Policy when visiting Our Website.

 

Why do we collect this information?

We will use your information to respond to your enquiry and hopefully to provide you with the information you need. We do this in order to take steps at your request prior to entering into a contract i.e. as part of pre-sales activity.

 

What do we do with your information?

Your information is stored in our servers. We provide an appropriate level of safeguards for your personal data. It is not sent outside of the European Economic Area (EEA).

 

We do not subscribe you to marketing emails without your consent.

We do not allow the vendors who help us process transactions or services to sell or give away your information. Any third parties with whom we share your personal data are limited (by law and by contract) in their ability to use your personal data. We will always ensure that any third parties with whom we share your personal data are subject to privacy and security obligations consistent with this Privacy Policy and applicable laws.

 

We will not use the information to make any automated decisions that might affect you.

 

How long do we keep your information for?

IJLO Ltd. will not keep personal data for any longer than is necessary for light of the purpose or purposes for which that personal data was originally collected, held, and processed.

We will always retain your personal information in accordance with law and regulation and never retain your information for longer than is necessary.

When personal data is no longer required, all reasonable steps will be taken to securely erase or otherwise dispose of it without delay.

 

Your Rights

As a data subject, you have the following rights under the GDPR, which this Privacy Policy and Our use of personal data have been designed to uphold:

The right to be informed about Our collection and use of personal data;

The right of access to the personal data We hold about you;

The right to rectification if any personal data We hold about you is inaccurate or incomplete;

The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you

The right to restrict (i.e. prevent) the processing of your personal data;

The right to data portability (obtaining a copy of your personal data to re-use with another service or organization);

The right to object to Us using your personal data for particular purposes; and

Rights with respect to automated decision making and profiling.

We will consider all requests in respect of these rights. Please note, however, that certain personal information may be exempt from such requests in certain circumstances, for example, if we need to keep using the personal data to comply with our own legal obligations or to establish, exercise or defend legal claims. If an exception applies, we will tell you this when responding to your request. We may request you provide us with the information necessary to confirm your identity before responding to any request you make.

If you have any cause for complaint about Our use of your personal data, please Contact Us using the details provided under the ‘How Can You Access Your Data’ section and We will do Our best to solve the problem for you.

 

If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

How Can You Access Your Data? (Subject Access Request)

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable as long as requests are reasonable.

If you wish to exercise your rights or have any questions regarding your Personal Data please contact IJLO Ltd. using the details below.

Please contact Us for more details at hello@ijlo.co.uk or by telephone on +44 20 7097 1513.

We may require proof of your identity before we can give effect to these rights.

Links to Other Websites

We sometimes provide you with links to other websites, but these websites are not under our control. Therefore, We will not be liable to you for any issues arising in connection with their use of your information, the website content or the services offered to you by these websites. We advise you to consult the privacy policy and terms and conditions on each website to see how each supplier may process your information.

Risks and how we keep your personal data secure

Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure any data We hold about you (even if it is only your email address).

We have put in place security procedures and technical and organizational measures to safeguard your personal information. Access to all internal servers is limited to the specialist IT and Data personnel.

In the course of the provision of your personal data to us, your personal data may be transferred over the internet. Although we make every effort to protect the personal data which you provide to us, the transmission of information over the internet is not completely secure. As such, you acknowledge and accept that we cannot guarantee the security of your personal data transmitted to Our Website and that any such transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to prevent unauthorized access to it.

Where we have given you (or where you have chosen) a password which enables you to access your online account, you are responsible for keeping this password confidential.

Children

Our Website and services are not directed at children and we do not knowingly collect any personal data from children. If you are a child and we learn that we have inadvertently obtained personal data from you from Our Website, or from any other source, then we will delete that information as soon as possible. Please contact us at hello@ijlo.co.uk if you are aware that we may have inadvertently collected personal data from a child.

 

Your right to complain

If you have a complaint about our use of your information, you can contact the Information Commissioner’s Office via their website at www.ico.org.uk/concerns or write to them at:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF